Supervisory Skills Certificate Series Winter 2024

This series of workshops is ideal for new supervisors to get the skills and knowledges needed to succeed. A trained supervisory team will improve any organization and lead to higher impact in aiding their communities.

The workshop series takes place from 9am to 12:30pm every week for eight weeks from January 11th to February 29th for eight weeks on Thursdays, presented over Zoom. Attendance is required at every session for certification. 

Session Topics (may not be listed in the order they are presented):

Lead with Influence– Everyone exerts influence, intentional or unintentional. A good leader is aware of how they would prefer to positively impact their team and guides their field in that direction.

Employment Law 101 and 102- This 2 part workshop presents the most up to date laws requarding employment is crucial for anyone who oversees employees. Mitigate risk, learn to avoid litigation and retaliation, and fulfill your legal obligations. 

Conflict Resolution and Team Building- Build your team up, making the whole stronger than the sum of their parts. Learn tips and tactics to help drive unity. Be able to address when conflict does happen, leading back to making your team work in harmony.

Benefits and Liability- Insurance can be difficult to understand. In this session, gain a better understanding of what liabilities exist for your organization. Also understand what insurance benefits are available to be to make sure your team is making the most of them.

Cyber Security- Protect your information and that of your organization. Learn what steps to take to discourage hackers and scammers.  Learn about the most common forms of attack, and how those attacks are evolving, as well as what the attackers are after and why. 

Assessing D.E.I. as a New Supervisor- Where does your organization stand on Diversity, Equity and Inclusion? Do you understand your organization’s plan and your place in that plan? Learn to build and foster DEI within your team.

Retention: Rewards & Recognition, Accountability & Discipline- Help build an understanding within your team of their own progress. Be able to have conversations about great performance, and areas of improvement. Build a culture that retains their workforce through active development.

Presented by:

Wilbert Weche; Willful Change

Meaghan Murphy, Esq. and Timothy F. Murphy, Skoler Abbott

Janine Fondon and Lucie Lewis

Valerie Francis & Ben Garvey; Hub Insurance Center of New England

Chris Wisneski; Whittlesley 

Jynai McDonald- Urban Impact Massachusetts

Diana Brooks; Diana Brooks Associates